Refund Policy

Know your 15 days

How long is the money-back guarantee on a book?

15 days from the purchase. Ask within that time and you get all your money back, with no questions asked.

The 15 days start fresh with every purchase.

Ask for your refund

Where do I go to request a refund?

Hotmart's purchase email has a refund link; tap it. Or sign in to consumer.hotmart.com and find the purchase there.

Or email business@laurenbowls.com with the email address you used to buy.

Watch for the money

When will my money come back?

It goes back to the same card or PayPal account. It usually appears on your statement within 5–10 business days.

Use the free week

Will I be charged if I cancel in the free days?

No. You get 7 days free. Cancel during them and you pay nothing at all.

First payment covered

Does the guarantee apply to the membership?

To the first payment, yes. It's covered by the same 15-day money-back guarantee.

Cancel when you like

How do I stop being a member?

At consumer.hotmart.com, find the membership, pick payment settings, then cancel subscription. Or email us and we'll help you through it.

Letters keep arriving until the end of the month you paid for. No more charges after that.

Unsubscribing is different

Does unsubscribing from the emails stop my payment?

It doesn't. Unsubscribe stops the letters, and that's all.

Cancelling at consumer.hotmart.com is what stops payments.

Charged by mistake?

What if I forgot to cancel, or got charged in error?

Send us a note no later than 15 days after that charge, and we'll look at it.

Later payments aren't refunded automatically, and cancelling doesn't refund past months.

After the window

Can I still write after the 15 days are over?

Yes. The guarantee window is closed by then, but if something's wrong, tell us. We want to hear it.

Reach me

Who handles refund questions?

We do. Email business@laurenbowls.com.